The Hands-off Manager: How to Mentor People and Allow Them to Be Successful | 
 enlarge | Authors: Steve Chandler, Duane Black
Publisher: Career Press
Category: Book
List Price: $19.99
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Rating:  12 reviews
Sales Rank: 308711
Media: Hardcover
Edition: 1
Pages: 223
Number Of Items: 1
Shipping Weight (lbs): 0.9
Dimensions (in): 8.3 x 5.4 x 0.9
ISBN: 1564149501
Dewey Decimal Number: 658.3124
EAN: 9781564149503
ASIN: 1564149501
Publication Date: March 30, 2007
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Product Description
The #1 reason cited in exit interviews for an employee quitting is "my manager." Most managers and executives not only aren't aware of this obvious problem, but probably wouldn't know what to do about it if they did.
Today's employees do not respond to the old hands-on, militaristic management styles. They are highly independent, individual professionals with their own fully developed ideas. Leaders and managers who try to micro-manage them will inevitably confront wide-spread disgruntlement, absenteeism, and turnover...and increase their own and their employees' stress levels.
In The Hands-Off Manager, Chandler and Black offer a new vision for all managers. With stories, examples, and vibrant activities for the reader to practice, this book shows any manager--new or seasoned--how to coach and mentor employees rather than hover over their shoulders and goad them into action.
In this system, each employee's strengths are honored and honed in a climate of partnership and mutual goal-setting. Chandler, whose 100 Ways to Motivate Others is a best-selling favorite with small and large businesses alike, has called The Hands-Off Manager "my most original work to date" because it finally solves the age-old problem of getting the best performance out of people without frustrating yourself and them.
The Hands-Off Manager and its breakthrough content will take its place beside In Search of Excellence, The One Minute Manager, and Who Moved My Cheese? as an instant classic that will forever change the way we lead and manage.
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| Customer Reviews: Read 7 more reviews...
 An empowering guide to happier managing October 19, 2007
Rolf Dobelli (Luzern Switzerland)
1 out of 1 found this review helpful
Steve Chandler and Duane Black present an approach to management that promises to lower your stress level, increase your happiness and allow everyone in your organization to be more creative and productive. The idea is that old-style, hands-on micromanagement does not engage today's workers. The book tries to persuade readers through emotional appeals, which can be illuminating but sometimes appear strained. The book includes interesting quotes from all kinds of people, including Peter Drucker, Deepak Chopra, Napoleon Hill (whom the authors criticize), Voltaire and others. We say the authors' core ideas are persuasive, but the style might lean a little too much on intangible insights for some readers. However, this is a great book if you are a stressed-out manager who wants to find a new approach. Read this, calm down and stop micromanaging.
Good points, a bit too soft & sweet in presentation. August 14, 2007
Craig Matteson (Ann Arbor, MI)
2 out of 3 found this review helpful
Managing the folks in today's workforce is very different than it was a few decades back. They usually don't take well to rigidity, conformity, or being told anything. Steve Chandler and Duane Black believe there is a great way to manage them and to improve their life and yours. They call it hands-off managing. That is, you don't try to control them by turning and pushing them (metaphorically) in a specific direction. What they believe is that you should spend more time helping your employees understand who they are as people and why they can use their work to help them express that unique self they have to contribute. Sounds a bit squishy? Yeah, me too. However, there really is a solid core behind the kind of soft metaphors they use to express it.
Much of the book is focused on getting you to treat yourself this way. The idea is to lower your stress levels by not forcing yourself to be a certain way, don't worry so much about overcoming and willing things into existence. Rather, relax and find your own core and your true gifts and then you will be ready to lead others this way. Several times they say (probably too many times) that the best gift you can give another is the gift of them self.
The book is full of anecdotes from their own coaching experiences to illustrate their points. They also use quotes from the likes of Deepak Chopra (this always raises my concerns about the point being made), Napoleon Hill (whom they also bash for using the work think), Voltaire (!), and many others. They also make some really odd comments. One being that DeNiro was channeling a dead boxer in "Raging Bull". Hmmm. Jake LaMotta was not only alive when the film was made (he was born in 1921), he is alive in 2007.
While I quite enjoy their point about the new work force, not trying to force things so much, focusing only on the present and the one most important task, I found the packaging of the ideas a tad saccharine. It is up to you whether you will find it appealing.
It works in more scenarios than just the business world. July 16, 2007
3 out of 3 found this review helpful
I have experienced this type of success when leading volunteer groups but haven't been able to define the formula until reading this book. When people volunteer, you can't fire them. If you lose them you have to do all the work yourself! You have to figure out a way to use what they have to offer. The principles in this book work!
Low-Stress, Humanistic Management That Works July 7, 2007
trueintaiwan (Taipei, Taiwan)
2 out of 2 found this review helpful
The Hands-Off Manager's chapter headings include uncomplicated titles such as "Using the Power of Neutral" (Chapter 3) and "Letting Go of Judgment" (Chapter 11), but this book is far from simplistic. I began reading with the thought that I would skim the book in an hour or two. I soon found that there are truths here that deserve a slow, careful read.
The book's writers, consultant and author Steve Chandler and construction executive Duane Black, have outlined a plan for transforming a company's culture from one of judgment and criticism to one of leading employees to contribute more than any goal or KPI will motivate them to achieve. The book makes a logical, persuasive case for managing people in a way that gets them thinking about how they can contribute to the success of the company, and in doing so, make work fun and rewarding. It teaches managers how to create constructive relationships with their employees, and in doing so, significantly reduce their own stress levels.
In my work as a corporate trainer, I began incorporating principles from the book into several training courses a few months ago. The effect the book has on each group of managers is the same. They recognize the truths contained in the book, see how applying them will reduce stress and make them more effective leaders, and ask for more training based on the principles in the book.
Read this book with thought and care, and you'll change the way you think about management and leadership.
The Hands-Off Manager July 5, 2007
Grant D. Helgeson
2 out of 2 found this review helpful
Great Book! I give this 5 stars. There are few people in life and business that look within and do their own internal work. There are a lot of teachers in the world that have helpful information. Then there are those few teachers that consistently look inside themselves and these are the true leaders of our world.
Duane Black is one of those leaders that is consistently walking his talk. As a successful small business owner for more than 20 years, I have recently found myself holding the position of manager of a small group of entrepreneurs. Duane Black and Steve Chandler's ability to take all different types of information and philosophies and bring them back to personal responsibility has been done with grace.
We are all observers of the people around us. A great manager is one that is observing himself and is by doing so, much more effective in assisting others in empowering themselves.
Great reading!
Grant Helgeson
Scottsdale, Arizona
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