Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction | 
 enlarge | Authors: William Byham, Jeff Cox
Publisher: Ballantine Books
Category: Book
List Price: $13.95
Buy Used: $0.01
You Save: $13.94 (100%)
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Rating:  46 reviews
Sales Rank: 28153
Media: Paperback
Edition: Revised
Pages: 224
Number Of Items: 1
Shipping Weight (lbs): 0.4
Dimensions (in): 7.9 x 4.8 x 0.6
ISBN: 0449002829
Dewey Decimal Number: 650.13
EAN: 9780449002827
ASIN: 0449002829
Publication Date: November 11, 1997
Availability: Usually ships in 1-2 business days
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Shipping: International shipping available
Condition: Help save a tree. Buy all your used books from Green Earth Books. Read -> Recycle -> Reuse!
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Product Description
Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.
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| Customer Reviews: Read 41 more reviews...
 Good Read for Managers October 2, 2008
Carter (Alabama)
I am a Human Resources Manager. We gave this book to all of the staff managers as a mandatory read. The discussion that took place was great, each manager brought something to the table on how they saw themsevles and real situations in this book. The book is written in such a way that it is an easy read with humor but is still shows the serious side of how we view teamwork. We are now making this book available to all the first line supervisors and support staff.
ZAPP! ROCKS! July 25, 2008
T. MCCULLOUGH
This book is completely transforming my management force. My managers are more employee focused and the results are naturally falling in line. I highly reccommend it.
Zapp! is a most important resource. June 29, 2008
David M. Heckman (Evansville, WI USA)
Zapp! The Lightning of Empowerment should be the first stop on your path to better management of employees. The concepts presented in this book are prerequisites for manager training and I highly recommend all managers and supervisors to buy it and study it. Don't be put off by the fairy tale story line. It does a great job of teaching basic skills that most other books and programs fail to provide.
 Zapp January 2, 2008
Gail M. Beaty
Not the issue I thought when ordered but still useful for general message of the ZAPP theroy
 love to read August 25, 2007
Vanessa Neal (Arkansas)
I used this in training sessions with my managers. Great book and worth reviewing/re-reading from time to time.
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